We’ve recently invested in a great project management system called ActiveCollab. One of its features, besides being an awesome project management system, is that it allows our clients to submit support tickets right from our web site. So if you need help with a project, want to check on the status of something we’re working [...]

I know everyone’s busy this time of year, and when we have problems, we usually need them fixed yesterday. In that blind rush to get the problem before your favorite list or forum, it’s easy to forget that it’s important to make things easy on the people you HOPE will help you. Here are some [...]