You Just Thought You Were Rid of Us!
After we build your web site, we don’t just dance away, like a slimy used car salesman. We stick around and offer all our design clients 30 days of free tech support on our unaltered files, up to 10 hours (a $750 value). But what happens when the clock runs out on that tech support? Never fear. You can purchase our time for anything you want, at a deep discount, using our Service Credits. But you can also purchase standard web site maintenance packages, in three flavors, and two time frames.
Backups are done incrementally on a weekly basis. This includes the SQL database if applicable (requires cPanel/hosting account access). Use our ticketing system to request a maintenance task from us.
Turnaround time on site updates is usually 48 hours, often sooner. Just ask us if you aren’t sure if it’s something we can do. As we said, unless it’s graphic artwork (which is NOT covered by our maintenance plans), it’s a good bet we can do it for you.
All security upgrades are included in all of these packages. No matter when they occur, you are guaranteed that your web site will be kept up to date as new releases of your CMS are issued.
In addition to site backups and database and server maintenance, the WP Packages gets you our web development services at $50/hour, discounted from $75/hour. Want more savings? Then pay a year in advance for WordPress maintenance. it’s like getting a month free!
However, if you just want core upgrades, you can keep costs down by signing up for our Core Only package which keeps your WordPress up to date, with up to four upgrades in any 12-month period. (Calculated from the month you sign up for the package.) What could be easier or cheaper?
Caveat: Absolutely NO DESIGN or GRAPHIC ART work is included in maintenance services; site updates (content) and server and CMS maintenance only.
* Monthly Site Customization at a discounted hourly rate of $50/hour (a $25/hour savings).